Menu

About Faircom ​

Bringing You Cape Town's Most Affordable & Reliable Internet Solutions!

What makes Faircom the best ISP in Cape Town?

Internect peers with all major providers in South Africa.

This means there is no middle-man between you and the service you are trying to use. Unlike many other ISPs, we connect you directly to the source. Peering allows us to send your traffic across the shortest path, which lowers latency and increases speed.

We work with leading underlying infrastructure providers

(including our own) which boasts a direct connection to the London Internet Exchange. This large data center is one of the biggest in the world. Utilising this connection, Faircom can connect your business via peering directly to all major international companies that have no presence in South Africa.

We have our own infrastructure, Internect.

We don't rely on third-party networks to deliver our internet services. Instead, we’ve invested in building and maintaining our own network infrastructure, which gives us greater control over performance, reliability, and customer service.

More than 4000 happy customers​

R. White

“Excellent service and have not had any issue since joining”

A. Rog

“Outstanding service from the Faircom team. A special thanks to Nadia & Toni for their professional and highly efficient assistance. A great experience overall, thank you!”

D. Shelton

“Swift attention and service to my satisfaction.”

S. Bwanya

“Exceptional service and I will certainly recommend anyone that I come across”

Y. Giwu

“The best service I’ve received in a long time. Nadia is very efficient, explains the product well and offers alternatives that will benefit the client and the service provider. She is friendly and she starts the process and sees it to completion with follow ups and updates in between.”

W.Heunis

Nadia, you are amazing! You and the rest of the Faircom team has been there every single day until all my issues were sorted out (well, my fibre ones at least ;-)). Your patience and diligence are so much appreciated! I really do not have enough words to express my gratitude! Keep doing the amazing work that you are doing!

U.Cloete

The best service I have received this year. We have had the internet for about 4 years – speed and connection has always been good. We had an external router that started giving some issues. Bought the fair cape router had it delivered within the hour and all working. Super easy instruction’s , excellent support. Couldn’t have asked for better

T. Neethling

“Dankie vir dat julle dadelik die telefoon beantwoord en my telkens gou weer kon konnekteer.”

R. Arnott

“Getting connected was a breeze, line speed and stability are fantastic and support is always good”

P. van Zyl

“Quick and efficient installation and we have had a smooth and uninterrupted service thus far. “

P. van der Merwe

“Fast line speed and amazing service. What more do you need. Out of the three providers, I have used, this has been my best experience by far”

L.Betts

The installation team were pleasant, polite and worked efficiently and quietly. Thank you for a very good service. Nadia has been an absolute rock. From start to finish she was polite, friendly and always has a happy disposition. She is an asset to your company. Thank you Nadia for all your guidance, it is appreciated.

L. Doman

“Excellent service. The client liaison manager that guided me through the connection (Toni Johnson) was professional, personable and efficient. I was fully connected within 24 hours. Faircom is definitely customer-centric – they kept me informed every step of the way delivered on all of the time commitments that they made to me.”

J. Price

“I’d give more stars if I could. There is no one else in the country that can offer such consistent, reliable and stable internet. Through load shedding and all, I’ve yet to have a minute of downtime. The one and only time there I’ve had a problem it was taken care of by the technical team in a heartbeat. Thank you so much for your rock solid service! I only wish more companies could learn what real service is!”

B.Pienaar

My first contact was with Merle, and she was very friendly and helpful. We had to postpone the fibre connection because and Merle was very sympathetic and understanding. Throughout she was very helpful and pleasant to deal with. The gentlemen who installed the line today had to find ways of getting the line into our house which was challenging because of the paving and slant of the roof, but they managed to do so. Then another team member assisted in getting my router set up which was greatly appreciated. Overall we had great service from Faircom

A. Hoare

“Excellent service received and commitment to duty beyond expectations”