How to Order Fibre in Cape Town?
You can have barking improve fibre in a few easy steps
Uncapped Fibre Packages
We’ve got it all! We have the most affordable, reliable and fast fibre packages in Cape Town.
What to know before ordering fibre
How long does it take until I’m connected?
We usually take between 5 to 7 working days from successfully completing your order to bring installed.
How long does fibre installation take?
We take between 30 minutes to 2 and a half hours to get you installed successfully.
How does the monthly billing work?
We will send you a monthly invoice, in advance, for the coming month.
What happens if I’m connected mid-month?
You will be billed pro-rata for the days that your connection is live.
My fibre installation is complete, now what?
Once your fibre installation is complete and you have your router connected, you should receive an email with your credentials to get you connected.
Is installation really free?
Yes, as long as you stay with us for 12 months. If you cancel within 12 months of connection, you will be liable for the installation costs. After 12 months, you’re free from paying any instillation costs.
Help! I don’t have fibre in my area?
Leave your details with us and we’ll let you know when fibre comes a-knocking, or you can try our Wireless Fibre options.
Do I need to be present during installation?
We do advise that you or someone be home during the installation.
I’m switching from another internet service provider, help!
Give us your troubles, we’ll keep them with ours. Just give us a shout and we will help you through the process – no problem.
What about commercial fibre?
If you need a custom internet solution that is second to none for your business, then you have come to the right place. Our commercial fibre is the real deal, customized for your needs, with the fastest connections imaginable, you check out our Commercial Fibre options.